| Severity
0-9 |
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| • | 9 =
worst case scenario |
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| • | 8 =
pretty bad |
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| • | 7 =
service outage |
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| • | 6 =
old feature fails |
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| • | 5 =
new feature fails |
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| … |
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| • | 0 =
spelling error in an internal operations message |
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